Delivery & Returns

Delivery

We aim to ship all orders in 24 hours. UK orders will normally take 2 to 3 days and international orders 3 to 5 days to be delivered.

All shipments are Fulfilled by FWDC Liverpool. UK & Republic of Ireland delivery is usually made by DPD, all other international delivery is made by DHL Express. DPD may hand your delivery to a local partner for the last leg.

Returns

Extended Christmas Returns

Purchases made between 30th November 2018 and 24th December 2018 may be returned for exchange or refund until Sunday 20th January 2019. Usual exclusions apply.

We hope you’re happy with you order.

If you are not completely satisfied with your purchase, you may return it to us within 14 days of receipt for an exchange or refund.

Please include your original order invoice and make a note of the requested size or if you wish to receive a refund. If you don't have your original invoice, please include a note with your order number and requested size or refund request.

We recommend returns are sent to us by recorded delivery. We cannot accept responsibility for lost returns. A refund or exchange will be issued upon receipt of the returned product or products - provided they arrive back to us in an unworn & unwashed condition with all labels and tags attached. Exchanged items will be sent back to you via standard delivery.

At present we can’t cover the cost of returned orders. However, in the unlikely event that a product arrives in a faulty condition, we will refund any return postage costs.

For further information please take a look at sggapparel.com/terms or feel free to contact us at help@sggapparel.com

Returns address:
SGG Apparel
PO BOX 211
Whiston
L35 1WQ